Service boundary
Specify supported accounts and resources before onboarding.
Project scenario
Share the operating workload without losing ownership.
A business has a functioning AWS application but its IT generalist also handles users, devices and software vendors.
The workload question
One IT team, many responsibilities
Operational responsibilities need to be split so infrastructure events do not disappear between teams.
EXAMPLE ENGAGEMENT
Related delivery service Example engagement scenario, not a completed customer project. Components and scope are confirmed against the actual workload.
01
Application owner
Business transactions + vendor liaison
02
Cloud operator
Alarms + approved runbooks
03
Shared change process
Approvals + maintenance windows
04
Service review
Incidents + backups + next actions
Read alongside the decisions and validation steps below.
Design decisions
Decisions to resolve.
Architecture is a set of trade-offs. These are the questions to resolve before implementation.
Escalation
Separate infrastructure incidents from product defects.
Coverage
Agree hours and response objectives against actual business need.
Validation before handover
Test the assumptions.
Check the business workflow as well as the individual AWS resources before handing the environment to its operator.
- Test the notification and escalation chain.
- Walk through a failed release.
- Check the restore procedure and unresolved issues.
From scenario to scope
A workload-specific migration or service scope, cost assumptions, operating responsibilities and agreed handover checks.
Free migration assessmentStart with the workload.
Start with the workload.
We’ll help plan the move.
Share what you run today and what needs to change. We will agree the initial assessment scope; implementation and AWS usage are quoted separately.